SAP Program Manager
Tel: (609) 901-8000
Email: SAP Project Leader

Home: New Jersey
Open to travel

SAP Program Management Leader - North America


Well recognized SAP Program Leader in the industry who has successfully transformed many troubled SAP implementations and led some of the most complex global SAP projects with no-nonsense strategic approach. He recently completed his engagement with a fortune 500 company which has recently split from its parent company.


HIGHLIGHTS
  • Provided executive leadership to large North America ERP business transformation program covering US and Canada for a fortune 500 company generating $3 billions in revenue
  • Led migration of EIGHT acquired businesses in the US and THREE acquired businesses in Canada onto Global Technology Platform on SAP. Chaired end to end program to completion along with C-level stakeholder management
  • Successfully transformed these 8 businesses in North America covering E2E business functions including Quotations, Sales Order Management, Pricing, Warehouse Management, Supply Chain, Finance and Reporting. Complex architecture that involved integration of 11 non-SAP system and 3 other SAP systems on a global platform.
  • Leading all IT functions for North America including infrastructure, systems operations, program delivery, enterprise information management, business solutions management and IT support
  • Defined new IT organization structure for North America as part of global initiative to split current organization into two separate legal entities
  • Extensive experience in managing and heading delivery of large SAP transformation programs
  • Currently engaged by the CFO of a fortune 500 company to head national business transformation program and also serve as interim head of IT for North America since Q1 2015.
  • Solid experience with Technology Architecture that started as Solution Architect with SAP America more than a decade ago
  • Experience leading strategic IT programs with many Big 4 and global technology vendors
  • Prior to 2013, I have been leading many large global business SAP transformation programs with a broad spectrum of clients that include global leading companies such as Dupont, Kodak, General Mills, Luxottica, Dow Chemicals, Bayer Crop Science, BASF, etc.
  • Part of SAP America since 2001, initially as a Solution Architect and then moving into project management and program management roles. Re-hired by SAP after departure to serve in a contract engagement to provide technology development and deployment leadership
  • Experience with deploying cloud based solutions and SAP HANA
  • Expert in waterfall implementation methodologies including ASAP and Agile Scrum Methodologies

SAP TRANSFORMATION EXPERTISE AT A GLANCE
  • Business Case Development
  • Moderation of RFP (Proposals)
  • IT Vendor Evaluation
  • Project Scope Definition
  • Project Team Setup
  • Program & Project Governance
  • PMO Delivery Oversight
  • Implementation Strategy
  • Budget & Cost Control
  • SOW, Deliverables, Q-Gates & Milestones
  • Business Requirements Assessment
  • Business Process Definition
  • SAP Solution Integration
  • Solution Architecture
  • Business Requirements Traceability
  • Change Control Governance
  • Blueprint Business Assessment & Acceptance
  • Build Oversight & Controls
  • User Acceptance Testing
  • UAT Coverage - Scenarios Development
  • Data Migration
  • Data Dry Runs
  • Cutover Planning
  • Cutover Simulations and Dry Runs
  • Go-NoGo Assessment
  • Business Change Management
  • End User Training Planning & Execution
  • Setup Post-Cutover COE
  • Program Risk Management
  • Steering Committee Interactions
  • Business Stakeholder Management
  • GoLive Performance Assessment
  • Hypercare and Stabilization
  • Executive Sponsor & C-level Stakeholder Management
  • SAP Program Leader You Can Trust
    SAP Program Manager in Steering Committee
    PROFESSIONAL CAREER

    SAP Program Advisory Services Company, iii Tech (Management Consulting)
    SAP Business Transformation Head & Management Consultant
    Mar 2005 - Present
    Cherry Hill, NJ

    Note: All engagements since 2005 listed below are contract roles as an executive management consultant through iii Technologies of which I am the Managing Partner.

    • Dec 2016 - Till Date Preparing RFP for Supply Chain and APO implementation of global template for a leading pharmaceutical company. Prepared proposal and fixed fee estimates.
    • Aug 2016 - Nov 2016 Short term engagement with a client in Houston, TX assessing the existing SAP ecosystem in preparation for upcoming reimplementation. Provided guidance to leadership to define the business case and setup the vendor evaluation/selection process to be initiated late Q1 2017.
    • All engagements since March 2005 are in executive management consultant capacity serving SAP America (2005-2008), Luxottica (2008-2010), MBC-BlueCross (2010-2012) and current fortune 500 client (Mar 2013 - Present).
    • Engaged by

      CIO

      , CFO and executive management of several large North American companies during these 10 years to head

      SAP business transformation

      programs ranging from $8M to $120M in program implementation budget
    • Also engaged by SAP America to lead build and guide deployment large SAP program at some of the leading financial services clients in the United States
    • Responsibilities included leading the overall

      program governance

      , managing executive business stakeholders and also controlling the E2E delivery of the new SAP system by the Big 4 implementation partners
    • Conduct periodic program deliverables review and assess the business acceptance protocols to ensure that business migration is done with high quality
    • Ensure business continuity and seamless migration from legacy systems with minimal impact to business operations
    • Ensure cutover KPIs are defined to measure business operational efficiency, internal & external stakeholder satisfaction and overall business growth
    [ $28B Fortune 500 Company & Global Leader in Diversified Consumer Products and Healthcare]
    North America SAP IT Transformation Leader & Program Chair
    Mar 2013 - Jul 2016
    Central New Jersey

    • Engaged by North America CFO to head national

      business transformation

      ERP program for both US and Canada (as an Executive Management Consultant)
    • Chaired and led THREE large E2E SAP programs to transform 8 leading business organizations that were acquired in last few years to common global harmonized SAP platform. Successfully delivered these programs with business operations now running seamlessly in the new landscape.
    • Ad-interim served as the

      Head of IT for North America

      since Q1 2015 heading all functions of IT i.e. IT Program Delivery, IT Operations & Support, Enterprise Information and Business Solutions Management
    • Recently defined the new IT organization for North America as the company is getting ready to legally separate into two legal entities in 2016
    • Led management and resolution of critical issues together with internal IT org and external vendors/partners
    • Defined new IT strategic decision making protocols that included IT vendor selection for transformation program, criteria to assess quality of business transformations, Quality Gates, technology selection, etc.
    • Championed Org Change Management (OCM) workstream including change impact assessment (process, people and external constituents) during blueprint and build. Managed change impact with executive business stakeholders and ensured the changes to internal business are managed through comprehensive hands-on training and also changes to customers and business partners are managed effectively. Provided guidance and oversight to training, communications and OCM teams to ensure change is managed in a structured manner during final preparation and cutover phases. This engagement leveraged our proprietary OCM templates for change impact assessment and templates for managing business stakeholder expectations.
    • Received several accolades from entire management team for completing large IT transformation programs with quality and also achieving 100% business operational efficiency within weeks after GoLive
    • Vast experience working with outsourced IT vendors that covers production support, infrastructure, networking and select application development with maintenance
    • Experience with leading complex technology architecture that includes SAP as core ERP system along with Vendavo, BusinessObjects, Vertex, SalesForce.com, Tableau, IBM middleware, home-grown applications and many others.

    MBC Blue Cross - Health Program (Govt of Canada)
    Trusted Advisor - SAP Program
    Sep 2010 - Jan 2013

    • Trusted Advisor leading the Blue Cross SAP FS delpoyment and program control leader guiding executive sponsors and also the SAP implementation partner.
    • Led the program governance, scoping, planning, blueprint and build phases of the program
    • Responsible for oversight of program execution and review of quality gates throughout the program
    • Advisor to the Steering Committee providing executive summary and recommendations to ensure the success of the program

    Luxottica Retail
    Trusted Advisor (Heading SAP Transformation Program)
    Dec 2008 - Jul 2010
    Mason, OH

    • Engaged as Trusted Advisor by

      VP of Business Applications

      and CIO to head $90M business transformation initiative that included Accenture, SAP America and other 3rd party vendors
    • Responsible for end to end program management and project control including selection of IT implementation partner and defining the SOW and measures for success
    • Part of program governance and

      steering committee

      leading the business through this migration from legacy systems onto SAP
    • Responsible for review and approvals for program board related deliverables produced by the project team
    • Responsible for review, assessment and approval of each phase of the project and signoff on behalf of executive committee to exit each phase
    • Direct oversight of business and implementation partner OCM team leads. Reviewed the change impact and execution of change management plan through end user training and thorough stakeholder management protocols. Developed iii Tech proprietary OCM templates along with internal peers to manage change impact assessment to process, systems, resources and customers.
    • Recommend and advise the CIO and business

      executive sponsor

      on strategic decisions throughout the life cycle of the program
    • Co-chair the project change control board

    SAP America (TD AG acquired by SAP AG)
    Program Manager, Project Manager, Solution Architect
    2001 - 2005
    Newtown Square, PA

    • Progressive role with SAP starting as Solution Architect in Core SAP Product Development and then into SAP Project Management & Deployment
    • Responsible for E2E project management including estimations, scoping, execution and cutover of mid-size and large SAP implementations
    • Served as ASAP methodology expert managing projects right from planning, blueprint, realization, deployment and go live
    • Defined project implementation strategy and deliverable templates to be leveraged by the business analysts, functional consultants and technical team members
    • Co-led organizational change management along with stakeholder management
    • Experience with SAP AGILE Scrum methodology typically used in-house to deliver product development initiatives under aggressive timeline
    • As solution architect early on at SAP, responsible for developing integrated solution architecture strategy along with functional and technical design of core SAP industry solutions
    • Projects while at SAP included greenfield implementations as well as global template deployments at many of SAP's premier clients such as:
      • $13 Billion consumer goods company
      • $37 Billion pharmaceutical company
      • $1.6 Billion Global Flavors & Fragrance Company
      • $7 Billion Global Specialty Chemical Company
      • $16 Billion Leading World Food Company
      • $26 Billion World Leader in Chemicals & Polymer Products
      • Global Leader in Fibers, Resin and Intermediates
      • Global Manufacturer of Agricultural & Non-Ag Crop Science Products
      • $5 Billion Specialty Chemical Company
      • $62 Billion World's Leading Chemical Company
      • Leading Construction Products Manufacturer
      • Major Fruits & Flavors Company
      • $9 Billion Specialty Chemicals Company
      • $900MM Specialty Chemical Manufacturing
      • $4 Billion Major Latin American Petroleum Products Company
    EDUCATION
    Masters of Science in EngineeringPurdue University
    West Lafayette, Indiana
    Bachelors in Engineering (BE)KIT's College of Engineering
    Shivaji University

    KEY SKILLS

    Global Business Transformation

    Governance

    Leadership

    Change Management

    IT Strategy

    IT Management

    Acquisitions Integration

    Program Management

    Enterprise Architecture

    Vendor Management

    Global SAP Transformation

    Outsourcing

    Process Improvement

    ERP

    Business Intelligence

    Corporate Strategy

    IT Operations

    Executive Stakeholder Management


    EMPLOYERS & CLIENTS
    SAP America PHG Luxottica Kodak General Mills Dow Chemicals
    Dupont Rohm & Haas Invista Clariant Degussa BASF

    © 2016-17 iii Technologies. All rights reserved.
    This document template and all content herein is the copyright of iii Technologies. The content of this article is protected by copyright laws and may not be re-published, replicated or reused in any form. SAP © and SAP© R/3© are registered trademarks of SAP AG in Germany and in several other countries. Services related to SAPŠ software on this website is offering of iii Technologies and should not be confused with that of SAP America or SAP AG. Also certain logos and images used in this document are trademarks of their respective companies and does not indcate our represention for any of these organisations. Deepak M is available for contract engagements. If you need any additional information on this resume, please contact on the email provided above.
    Senior SAP Project Manager

    Engagement
    Contract (C2C Only)
    SAP Experience
    16+ years
    SAP Program Management
    11 years
    SAP Project Management
    14 years
    Industry Expertise
    Retail, Manufacturing, Consumer Goods, Public Sector, Financial Services, Pharmaceuticals, Food & Beverage, Healthcare and Chemicals
    Overall IT experience
    18 years
    IT PMO Leadership
    17 SAP implementations & 3 non-SAP
    Largest SAP Project
    $90 Millions
    Smallest SAP Project
    $7 Millions
    Largest SAP Transformation Business Value
    $3 Billions in Sales
    Global Template Deployments
    5 projects
    Greenfield Deployments
    6 projects
    Largest SAP Team Size
    170
    Max Concurrent Projects in a Program
    4

    Typical Responsibilities by Phase
    Initiation Planning Blueprint (Design) Realization (Build) Testing & Pre-Cutover Final Preparation Cutover Post GoLive Stabilization
    Executive Sponsor & C-level Stakeholder Alignment
    Business Change Management
    Conduit into Steering Committee
    Business Stakeholder Management
    Periodic Program Health Assessment
    Program Risk Management
    Business Case Development
    RFP Moderation & IT Vendor Evaluation
    Project Scope Definition
    Overall Program Governance
    Project Team Setup
    PMO Delivery Oversight
    Budget & Cost Control
    Implementation Strategy
    Define SOW, Deliverables, Q-Gates & Milestones
    Business Requirements Assessment
    Business Process Definition
    Deliverable Quality Review & Approvals
    SAP Solution Integration
    Solution Architecture
    Business Requirements Traceability
    Change Control Governance
    Blueprint Business Assessment & Acceptance
    Build Oversight & Controls
    UAT Coverage Assessment
    User Acceptance Testing
    Data Migration Quality Control
    Assess Cutover Planning
    Moderate Cutover Simulations and Dry Runs
    Lead Cutover Go-NoGo Assessment
    Setup Post-Cutover COE
    GoLive Performance Assessment
    Hypercare and Stabilization

    SAP Solution Expertise in Program Management Capacity

    Below are some of the SAP solution implementations I have led in Program Leadership roles during the 17 SAP projects in my career so far. With extensive SAP implementation experience, I can confidently lead any new SAP solution and industry implementations delivering successful outcome.

    SAP Business Solutions
    • SAP SD (Sales & Distribution)
    • SAP WM (Warehouse Management)
    • SAP MDM (Master Data Management)
    • SAP SCM (Supply Chain Management)
    • SAP FI-CO (Controlling)
    • SAP FI (Financials including GL)
    • SAP Advanced Planning & Optimization (APO)
    • SAP Production Planning (PP)
    • SAP FS-CM (Claims Management)
    • SAP FS-CD (Collections & Disbursements) & FI-CA
    • SAP ICM (Incentives & Commissions Management
    • SAP HCM (Human Capital Management)
    • Regulatory Reporting for Chemical/Pharmaceuticals
    • Healthcare Provider Management (Custom)
    • SAP MDG [P]
    • SAP HANA & Data Analytics
    SAP Tools & Technical Solutions
    • SAP PI (Process Integration)
    • SAP BI (Business Intelligence)
    • SAP HANA [P]
    • SAP Fiori [P]
    • SAP LSMW
    • SAP Business Partner (BP)
    • SAP Business Data Toolset
    • SAP Business Rules Framework (BRF)
    • SAP Solution Manager
    • SAP EDI [850/855/856/810]